Smartwatch pioneer Basis (now owned by Intel) has issued a recall for its Peak fitness watch over concerns the device may overheat and cause blisters and burns.
A message on the MyBasis website, bylined by Josh Walden, SVP of Intel’s New Technology Group says
“We are issuing this safety recall of the Basis Peak watch because the watch can overheat, which could result in burns or blisters on the skin surface. It is important that you stop using your watch immediately and return it. Although we are stopping support for Basis Peak immediately, you can access your data until December 31, 2016. After that date, the Basis Peak services will be turned off. Once we shut down the services, your watch will no longer be able to sync, which will cause it to stop working.
On behalf of the Basis Science team, I want to personally apologize for this situation. We know that many of you love using your Basis Peak watches and have made it part of your daily lives, and we are very sorry for the disruption this will cause you.”
The message goes on to give instructions on getting a refund and that “We are aware that a small number of customers have reported discomfort, blistering or burns on their wrist under the watch body. At the time of our initial announcement, the known reported cases involved approximately 0.2% of the watches sold.”
No word on any of the other Basis products as yet.